Based on our experiences the following specs are to be used for supported formats for BrightSign players;

Render specs | SD and HD Video

Preferred file type is .mp4
(also .mov is supported but can give error issues more likely)
((and also .vob, .ts and .mpg could be used but should be tested very well for proper functioning))

  • Codec H.264
  • Encoding type CBR at 20Mbps
  • Profile level 4.1 (4.2 can give issues in some ocassions)
  • Audio in movie AAC encoded
  • Frame rate 30fps (30p) or 60fps (60p) is preferred

Note 1: Do note that for 30fps players are programed on 60p and for 25fps on 50p.
Note 2: In case of when “old” / “vintage” footage” is used mostly 25fps is preferred.

Render specs | 4K Video

For 4K files a dedicated 4K player is needed.

  • 4K resolution 3840 × 2160 (4K UHD) or 4096×2160 (4K Pro)
  • Frame rate 30p or 60p preferred. Supported: 24/25/30/50/60fps
  • Codec H.265 (HEVC) (.mp4 file type)
  • Profile level 5.2
  • Color Depth: 4K video can be encoded at 4:2:0 subsampling with 8 bits (Main Profile) or 10 bits (Main 10 Profile) of depth

Note 1: The 4K players do not support 4K video encoded using H.264.
Note 2: BrightSign players support both H.265 version 1 profiles: Main and Main 10. However, they do not support the recently ratified version 2 profiles. 
Note 3: For 4K videos a constant bit rate (CBR) between 30 and 40 Mbp is recommended
Note 4: Display connection with HDMI 2.0a cabling required

Render specs | Images

The use of .png and .jpg is supported.
Note: the use of .bmp is less preferred.

Render specs | Audio
Audio files

  • WAV audio files as stereo or mono (16-bit 44.1kHz is preferred) 
  • MP3 audio files as stereo or mono at a 48 kHz or 44 kHz sampling rate (MPEG1/MPE2 Video) (192Kbps or 320Kbps is preferred)

Render specs | Surround Sound

To play videos or Audio with surround sound, you must encode an AC3 audio layer in a MPEG2 or MOV video layer.
BrightSign players do not decode surround sound (AC3) audio; but the audio can be passed through to a decoding device over HDMI or SPDIF (Optical Fiber TOSLINK).
This decoding device should be AC3 Dolby Digital compatible.
If you are using Adobe Premiere to encode the video with the SurCode codec for audio, ensure that SurCode is in BluRay mode, not Dolby Digital mode.
AC3 Dolby Digital 5.1 is fully supported.

Content | Maximum File size

The maximum file size is 4GB.
Please note that the main supported format for Brightsign SD cards is FAT32.

Storage | SD Cards

Always use Class 10 SD Cards with sufficient memory for its function.

More info from Brightsign on support formats

More info from Brightsign on supported video and codec formats;

More info from Brightsign on supported audio formats;

More info from Brightsign on supported image formats;

More info on HDMI formats;

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